Refund policy

Money Back Guarantee Policy

We stand behind the quality of our products. If you receive an unused or damaged item, and the parcel is in its original condition, you are eligible for a full refund.

To initiate the return process, please notify us within 24 hours of receiving your parcel and provide supporting documentation, such as photos or videos, to substantiate your claim. Our team will review your request and process the refund promptly.

Please note that the parcel should be in its original packaging and condition, and all original tags and labels should be intact. Refunds will be processed to the original payment method within 10 to 15 working days.

If you have any questions or concerns, feel free to contact us.