Terms of service

Terms and Conditions for Hazel Looms

These Terms and Conditions ("Terms") govern your use of Hazel Looms' website, products, and services. By using our website or purchasing our products, you agree to these Terms.

1. Definitions
- "We" or "Us" refers to Hazel Looms.
- "Products" means loungewear, sleepwear, and related items sold on our website.
- "You" refers to the user or customer.

2. Product Information & Orders
- Product descriptions, images, and prices are on our website.
- We reserve the right to cancel orders with notice.
- Prices are subject to change without notice.

3. Shipping & Delivery
- Shipping costs & estimated delivery times are on our website.
- We aren't liable for delays or losses in transit.

4. Returns, Exchanges & Refunds
- Returns/exchanges accepted within 7 days of delivery for unused items.
- Refunds processed to original payment method within 5 days.

5. Care Instructions
- Follow care labels on garments to maintain quality.

6. Intellectual Property
- All designs, logos are property of Hazel Looms. Don't copy or use without permission.

7. Limitation of Liability
- We're not liable for indirect damages from using our products/services.

8. Governing Law
- These Terms are governed by Pakistani laws.

9. Contact Us
For questions, email us at hazelloomspk@gmail.com or contact us at +923038310366.